Every shift

The daily checks and logs that keep a clinic safe, done on a phone instead of a paper book.

Vaccine fridge logs
Temperatures by QR scan or entry, with a trend chart. A reading out of range emails your admins and managers straight away.
Room temperatures
A daily room temperature log.
Sterilisation logs
Autoclave cycle records, Bowie-Dick and biological indicator tests, with AS 5369:2023 traceability.
Sharps disposal
A container collection and disposal log.
Emergency kit checks
Emergency kit and equipment checks.
Cleaning and infection control
A digital clipboard for room cleaning sign-offs: bathrooms, treatment rooms and waiting areas.
Daily checklist
Opening and closing routines you can tick off and customise, with a daily completion log.
Recurring tasks
Daily, weekly and monthly clinic jobs, on repeat.
Nurse station
A nurse overview dashboard with the tools nurses use most.

People and credentials

Know who is working, and whether their registrations are current, before it becomes a problem.

Staff credentials
CPR, AHPRA, indemnity and Medicare expiry tracking, with email reminders before each one lapses.
Expiry timeline and heat map
A 6 or 12-month expiry view for each person, and a grid of everyone’s CPR, AHPRA and indemnity status.
Weekly roster
Who is working, which days and where, print-ready. Managers also see a flag when someone rostered has CPR, AHPRA or indemnity that has expired or expires within 30 days.
Cover a gap
Someone off sick? See whether today still has a doctor, nurse and reception on, and call a free colleague.
Leave
Staff leave requests and approvals.
Onboarding
Checklists for onboarding new staff.
Staff directory
Doctors’ special interests, billing badges, allied health booking information, location and session days.
External registrations
Track Medicare, HPOS, booking platform, pathology, banking and other registrations per staff member and per clinic, with a template for registrars.
Hours change checklist
When a doctor’s hours change, tick off what to update: website, booking platform, signage and phone.
Staff feedback
Anonymous staff feedback and suggestions.

Accreditation and quality

The evidence builds up as you work, so surveyor week is a print, not a scramble.

Accreditation countdown GP clinics
RACGP accreditation countdown and evidence checklist.
Evidence Pack GP clinics
Choose up to eight sections and print one document for the surveyor: compliance, SOPs, incidents, policy sign-offs, fridge logs, actions, risk register and staff training.
Health Score and Report Card
A single 0–100 score from compliance, actions, fridge, sign-offs, bills, key dates and incidents, with a printable Report Card.
Policy library GP clinics
Clinic policies, procedures and RACGP templates you can edit.
Policy sign-offs
Track each staff member’s acknowledgement of each policy.
SOP register
Standard operating procedures with version control, staff acknowledgements and review tracking.
Risk register
Identify, score and track clinical and operational risks.
Quality improvement
Guided Plan-Do-Study-Act cycles for accreditation evidence.
Action register
Tasks and follow-ups assigned to a person with a due date, as a List, Board or Timeline, plus a Workload view for admins and managers.
Meeting minutes
Meeting minutes, decisions and actions.
Staff quizzes
A five-question knowledge quiz based on the RACGP 5th edition, your own clinic quiz questions, and a results page you can print or download.

When things go wrong

Be ready for the bad day, and keep the record of what happened.

Incident register
Incidents, near misses and complaints, including data breaches.
Complaints register
Patient and staff complaints.
Data breach reporting
Log a notifiable data breach or cyber incident with OAIC-aligned fields, and set your response contacts (practice manager, IT support, cyber insurer) in advance.
Crisis playbooks
Pre-written scripts for the panic moments: a doctor off sick, a no-show, systems down, a multi-day closure.
Activity log Admins and managers
Every action in your clinic: who did what, and when. A tamper-evident audit trail.
Patient feedback
Anonymous one-tap feedback from patients via a QR code in the waiting room, with positivity, sentiment and the most common issues.

Dates, money and stock

Deadlines, bills and supplies, with reminders so none of them surprise you.

Key dates
PIP, WIP, BAS, super guarantee, insurance and other deadlines, with email reminders and a month calendar.
Bills and invoices
Payable bills and receivable income, including pathology subleasing and allied health rooms, with a month calendar.
Clinic fees
A reference list reception can look up when a patient asks about pricing.
Fee modeller Owners and practice managers
Model a cost increase and work out how much to raise fees, or how many extra consults you need.
Weekend analyser
Model the financial case for opening on weekends, with break-even billing and a weekday, Saturday and Sunday comparison.
Subscriptions
Every software subscription: monthly cost, renewal date, who uses it, and whether it is Essential, Useful or Redundant.
Inventory and reorder list
Track clinical supplies, office stock and emergency kit items, see what is at or below minimum, and print a reorder list by supplier.
Supply requests
Staff request supplies or equipment, visible to the whole team and tracked by status.
Equipment register
Equipment tracking and maintenance, with email reminders before a service is due.
Vaccine orders GP clinics · nurses and admin
Order vaccines and track them by type, batch and status.
Closures and holidays
Public holidays, clinic closures and modified trading hours.

Reference for the whole team

Answers where reception and new staff can find them, instead of asking the same person.

Clinic Brief
One page for a new doctor, locum or new staff member. Print or copy in one tap.
Clinic rules
Booking, procedure and billing rules and doctor preferences, visible to all staff.
Prep cards
One card per appointment type: what to tell the patient about preparation.
Booking guide
Reception scripts for complex patient calls.
Knowledge Hub GP clinics
More than 50 step-by-step procedures for reception, nurses and all staff: Medicare, cold chain, privacy and more.
Notice board
Post notices and updates for all staff.
Files and documents
Upload clinic files, keep external resource links, and record where documents live.
Forms library
Patient and staff forms.
Contacts
Pathology, pharmacy, hospital, transport and specialist contacts.

Own more than one practice? Each extra clinic is its own workspace, with its own staff and its own practice manager, at A$49/month each. Want to estimate the impact of a change first? Try our free calculators and checklists.

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Some features are for GP clinics only, or for particular roles, as tagged. clinic-admin is a staff tool and holds no patient data. Features reviewed October 2026.
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