The real cost of “it’s fine”
Every clinic has these moments.
The difference is whether you find out before the surveyor does.
😬
CPR expired. You found out at accreditation.
Three staff. All expired in the same month. The spreadsheet hasn’t been touched since January.
clinic-admin emails you 30, 14 and 7 days before expiry — automatically.
🌡️
Fridge log book — no one can find it.
Six weeks of readings missing. TGA cold chain audit on Thursday. The book was last seen near the steriliser.
Digital logs. Timestamped. QR scan from the fridge door. Audit-ready in seconds.
📅
PIP quarterly deadline. Missed again.
$4,000 gone. The reminder was supposed to go in the calendar. The practice manager was on leave.
Feb, May, Aug, Nov — automatic reminders. Every clinic. Every quarter.
⚠️
“James said he’d write up the incident.”
That was six weeks ago. Nothing filed. No audit trail. RACGP surveyor wants to see your incident register.
Incidents logged in 2 minutes. Voice input. QR codes in every treatment room.
👩⚕️
New nurse starts Monday. Karen’s on leave.
The onboarding process lives in Karen’s head. The checklist is a Word doc from 2019 nobody can find.
Role-based onboarding checklists. Every new starter. Every time.
📂
“Which version of the roster is current?”
Three staff have different versions saved on their phones. Someone’s working a shift that was swapped two weeks ago. You sent the update via text but half the team missed it.
Upload the roster once to clinic-admin. One version. Every device. No group texts. Change it and everyone has the update immediately.
Accreditation evidence
When the surveyor arrives, you’re ready.
Every feature maps to a specific RACGP standard. One button generates a print-ready evidence pack.
F5Staff credentials — CPR, AHPRA, indemnity with expiry tracking and certificate upload
CG12Vaccine cold chain — digital fridge logs, out-of-range alerts, TGA compliant
CG7Clinical risk — incident and near miss register with audit trail
CQI1Quality improvement — action register, meeting minutes, SOP register
PP7Open disclosure — complaint register with response tracking
F11 NEWAI policy templates — 6th Edition draft (September 2025)
How we’re different
Best Practice runs your clinical software.
clinic-admin runs your clinic.
We don’t replace your clinical system. We handle everything it doesn’t — compliance, accreditation, daily ops, staff management, file storage, consumables.
The four-layer stack
Clinical records
BP / MD / Zedmed
Patient bookings
HotDoc / HealthEngine
MBS revenue
Cubiko
Ops & compliance
clinic-admin
Four layers, four vendors, no overlap. We use all of them at our own clinic. 🔒 No patient data, by design. Your clinical software keeps that. We run the rest.
“PracticeHub charges per feature. clinic-admin is $49/month for everything — and it actually makes sense to a practice manager.”
— The pitch we’re making to every clinic owner in Queensland