The daily operations portal for Australian medical practices. Fridge logs, incident reporting, staff onboarding, leave, consumables and more — your whole team, one place, real-time on any device.
Upload a bill, invoice or certificate — it reads the dates for you
Drop in an invoice, an insurance certificate of currency, or a CPR / AHPRA certificate. It pulls out the amount, policy number and expiry and fills the form — you check and confirm, nothing is taken on trust — then tracks every renewal and warns you before it lapses.
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Digital fridge logs — replace the paper book
QR scan from the fridge door, timestamped, audit-ready in seconds
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Compliance tracking with automatic alerts
CPR, AHPRA, indemnity — email reminders fire automatically
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Incident reporting, leave, onboarding and more
Everything that runs the clinic day-to-day, not just survey prep
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Role-based access for your whole team
Admin, nurse, doctor, reception — everyone sees what they need
📎
Upload a document, it reads the dates
Bills, insurance certificates, CPR/AHPRA — amount and expiry pulled out for you to confirm, then tracked
If you have an account with us, a password reset link has been sent to your email. Check your inbox — if you don't see it within a few minutes, check your junk or spam folder.
🔒 Staff use only — this form is for authorised clinic staff only. Do not share this link publicly. All reports are logged with timestamp and submitted to clinic management.
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Report submitted
Thank you. Your report has been sent to the clinic manager and will be reviewed shortly.
clinic-admin.com
Fridge Temperature Log
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🔒 Staff use only — all submissions are logged with timestamp.
Your setup code is on its way. Check your inbox now — it usually arrives within one minute. You are not charged during the trial. Can't find it? Check your junk or spam folder.
📧 The email comes from info@clinic-admin.com with subject "Your Setup Code"
Create your clinic account — takes less than 2 minutes
👋 You will need:
✉️ Your setup code from your welcome email
👤 Your full name
📧 Your work email address
🔒 A password to log in with
💡 No setup code? Check your junk or spam folder — it comes from info@clinic-admin.com.
🔒 Your clinic, your data. Only staff you add can access your clinic. Your data is stored in Google Cloud Sydney (australia-southeast1) and never leaves Australia. It is not shared with or visible to other clinics.
🔒 Minimum 8 characters. Mix letters and numbers for a stronger password.
Staff tool only— no patient names, Medicare numbers or clinical notes
⚡ You appear to be offline — changes may not be saved. Please check your connection.
DEMOView-only · No real data
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My Profile
Updates here change your own staff record across the clinic.
📅 Add to your calendar
Subscribe once and your approved leave and clinic key dates appear in Google Calendar, Outlook or Apple Calendar — and stay up to date automatically.
How to add it: Google Calendar → Other calendars (+) → From URL. Apple Calendar → File → New Calendar Subscription. Outlook → Add calendar → Subscribe from web. Paste the link. It’s private to you — anyone with the link can see these dates, so don’t share it.
An invite link will be generated. Share it with the staff member — they set their own password when they register.
⚠️ Each staff member must use a unique email address. If they already have an account at another clinic, they will need to use a different email for this clinic.
Roster (when and where they work — all optional)
Doctor Identifiers (for clinical software setup)
\uD83D\uDCA1 These dates flow into your reminders. After saving, use Add to Key Dates on the staff card so the daily email warns you before each one. Supervised pathways also use the Registrar template (Section 19AB / DPA, program enrolment) on the External Registrations page.
Invite Link Ready
🔗
Invite created!
Share this link with
Invite / sign-up link
⏰ Link expires in 7 days. 📥 Emailed invites can occasionally land in junk — tell them to check, or send the copied link as a backup.
Import Staff from CSV
How it works: Upload a CSV with one staff member per row.
The portal creates an invite link for each person — you then share those links with your staff (copy and paste into a WhatsApp message or email).
CSV format: Full Name, Email, Role, Phone (optional) Valid roles: admin, manager, nurse, doctor, reception, other
In the patient file: date, what sent, to whom, method, fee. Originals stay here — only copies leave.
7. Refuse only if
Serious threat / others’ privacy / frivolous / legal-proceedings info. Escalate to PM — don’t refuse at the desk.
8. Third party
Insurer / lawyer / employer = different scenario. Need explicit written consent (<12mo). Provide a report, not the full record (RACGP). Subpoena = mandatory but ring medical defence org first.
Top common questions:
• “My old GP won’t send.” Check your practice sent the request (with signed authority); follow up in writing at 4 weeks.
• “I want the full lot.” Offer summary first — faster + free. Full record on written request, with admin fee.
• “Email it now.” No — form, ID, secure send. ~2–4 weeks typical.
• “I’m the daughter.” Need patient’s written authority, or guardianship / EPOA, or executor if deceased.
• Solicitor / insurer email. Stop — escalate to PM. Third-party rules apply.
Sources: AMA Transfer of medical records guide · RACGP Managing third-party and patient requests · APP 12 (Privacy Act 1988). Generated by clinic-admin — your clinic may have additional rules; check the Policy Library.
🏥→🏥 Welcome to your new clinic
You already run another clinic. Want to copy some of its setup across to save time?
① Copy from
② What to copy
Usually safe to copy (default ON):
Often clinic-specific (default OFF):
ℹ️ Not copied: staff, equipment, fridge logs, bills, key dates, accreditation — these are always clinic-specific. Set them up fresh.
👋
Welcome to your clinic portal
Your clinic is ready with starter data. You can customise everything later.
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10 starter SOPs loaded
Infection control, anaphylaxis, cold chain and more
✓
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PIP/WIP dates loaded
Quarterly deadlines, drug authority, accreditation
✓
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20 consumable items loaded
Gloves, swabs, syringes, specimen jars and more
✓
Record Fridge Temperature
Add Clinical Stock Item
Report Incident
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Data breach details
Under the Privacy Act, eligible data breaches must be notified to the OAIC and affected individuals within 30 days. Document thoroughly — this record is your audit trail.
While you log this — call now
No response contacts set. Add Practice Manager, IT and Cyber Insurance phone numbers in Settings › Clinic Details so staff know who to call in a real emergency.
Add Key Date
Record Meeting
🎤 Voice input available — tap the mic button next to any field and speak. Works on Chrome, Edge and Safari. Not supported on Firefox — if the mic button doesn't respond, switch browsers.
Each action becomes a task in the Action Register for the person you choose.
Add Contact
Log Complaint
Do not record patient names or clinical details. Describe the nature of the complaint only.
Add Locum
Onboarding Checklist
Staff Offboarding
Complete this checklist before archiving the staff member. Their login will be deactivated and records preserved for audit purposes.
Offboarding Checklist
🚨 Emergency Kit Check
Check each item and mark pass or fail. Any fail requires immediate action.
Sharps Disposal Log
🌡️ Room Temperature Log
Post Notice
Staff must click "I have read this" before the notice is dismissed. You can track who has acknowledged.
📅 Log a schedule change
What this does
Posts a pinned notice to the board for the team, and (if the change is future-dated) drops a reminder into Key Dates. Use it for any staff schedule change — cut days, new start time, extended leave, etc.
Add Document Link
📎 How document links work
The portal stores a link to your document — not the file itself. Upload your file to Google Drive, Dropbox, SharePoint or OneDrive first, then paste the sharing link here.
For public websites (RACGP, Medicare, government), just paste the page URL directly.
💡 In Google Drive: right-click the file → Share Copy link → paste below. Make sure sharing is set to "Anyone with the link can view."
Add Equipment
Edit Onboarding Checklist
Customise the onboarding tasks for this role. Staff must complete all required tasks.
Incident Report
Reset Password
A password reset email will be sent to the staff member. They will receive a link to set a new password.
⚠️ Ask the staff member to check their junk or spam folder if they don't receive it within a few minutes.
Add Task
Add Item
Add Bill
Drop in a PDF or photo of a clinic bill, invoice or insurance renewal and it fills the fields below for you to check. Clinic bills & invoices only — no patient documents.
Paste the direct pay link from your electricity, phone, insurance or invoice email. Appears as a "Pay \u2192" button on the bill.
Payment History
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Add Document Link
Clinic Detail
Edit to customise for your clinic, then save and publish
Tip: Use UPPERCASE section headings. Add your clinic name, specific contacts and local procedures where indicated.
If this policy is published and you change the wording, staff who already signed will be asked to re-acknowledge. Saving without changing the text does not.
Write a custom policy
Lives in your Policy Library. Staff can sign off after you publish.
Use blank lines for paragraphs. Start a line with ## for a heading, or - for a bullet.
If this policy is published and you change the wording, staff who already signed will be asked to re-acknowledge. Changing only the title, category or tags does not.
What happens next: saved as a draft. Use the Publish button on the policy card when you’re ready for staff to read and sign off.
Link a document
Your document stays in Google Drive, Dropbox or SharePoint — staff click through to read it