Loading...
Loading your clinic…
Set up your account to get started
The daily operations portal for Australian medical practices. Fridge logs, incident reporting, staff onboarding, leave, consumables and more — your whole team, one place, real-time on any device.
Sign in to keep your clinic running beautifully.
Your subscription has been cancelled. To restore access to your clinic's data, reactivate your subscription below.
Reactivate subscription Start a new subscriptionWe'll send a reset link to your email
Your setup code is on its way. Check your inbox now — it usually arrives within one minute.
Can't find it? Check your junk or spam folder.
Create your clinic account — takes less than 2 minutes
What's working well? What's broken or confusing? Even one line helps — we read every message.
Full Name, Email, Role, Phone (optional)| Step | What to do |
|---|---|
| 1. Consent | Patient signs Transfer Request form. Verbal consent is not enough. |
| 2. Identity | Photo ID in person; verify DOB/Medicare for email/fax. For minors: parental responsibility. For incapacitated adults: POA. |
| 3. Summary vs Full | Health summary is usually preferred (problems, allergies, meds, immunisations, recent results). Full record only when requested or clinically needed. |
| 4. Fees (typical) | Summary: often free between GPs. Full record: ~$30–$50 admin (paid by patient, not Medicare-claimable). Insurer/lawyer/employer: medico-legal rate. |
| 5. Secure send | Best: HealthLink / Argus / Medical-Objects. OK: encrypted email, registered post, secure fax. Never: plain unencrypted email. |
| 6. Document | In the patient file: date, what sent, to whom, method, fee. Originals stay here — only copies leave. |
| 7. Refuse only if | Serious threat / others’ privacy / frivolous / legal-proceedings info. Escalate to PM — don’t refuse at the desk. |
| 8. Third party | Insurer / lawyer / employer = different scenario. Need explicit written consent (<12mo). Provide a report, not the full record (RACGP). Subpoena = mandatory but ring medical defence org first. |
Your clinic is ready with starter data. You can customise everything later.
A password reset email will be sent to the staff member. They will receive a link to set a new password.
## for a heading, or - for a bullet.